The Royal Touch of Splendor
We are passionate about our clients, our team and our community. We always look for ways to provide the best service possible, to ensure our customers’ needs are met. We approach every interaction with the intention of providing value by listening, anticipating and delivering, the Royal way.
Why Choose Us
OUR STORY
Royal Dry Cleaners commenced operations, in June of 2013 as Royal Laundry and Cleaning Services Limited. Many of our customers began to refer to us as Royal Dry Cleaners and so we registered it as a business name.
Our initial premise was to establish a facility that supplied superlative laundry services in a location that was in close proximity to the founders’ residential address, which was lacking in such a facility at the time. The idea took hold and Royal Dry Cleaners has since grown to four branches in Nairobi:
- Civil Servants’ Housing Project, Ngara, which also serves as our Headquarters;
- Embakasi, within the expansive Nyayo Estate;
- Ruaka Square, Ruaka, Ground Floor, Shop No. 24; and
- Westlands, Unga House, Ground Floor, Shop Number 2.
Through these outlets we are privileged to be able to provide our retail and corporate clientele with access to our original dream of high quality laundry and dry cleaning at affordable rates.
The name Royal refers to how we view ourselves and the clients that we serve.
Vision
To become the dry cleaning and laundry services provider of choice in the eyes of our clients, staff and the community around us.
Mission
To provide high quality laundry and dry cleaning services to our customers by consistently anticipating their needs hence earning their loyalty.
Our Values
Integrity – Teamwork – Excellence – Accountability – Customer focus – Commitment.
